Sales Operations Analyst - Intern
Location:
Washington, US, 27889
Date:
Jul 9, 2025
Job Area:
Sales
Job Level:
Entry level
Main Tasks
Reporting & Analytics
- Build and maintain reports and dashboards for sales activity, pipeline, account performance, territory performance, and quota attainment
- Track and analyze product performance and market pricing
- Present actionable insights to sales leadership on team productivity, territory trends, and growth opportunities
- Support ad hoc data analysis projects for sales leaders and RevOps stakeholders
Process & System Support
- Identify and remove bottlenecks in sales processes, from lead distribution to order processing
- Recommend and document standardized workflows for quoting, pricing approvals, and distributor engagement
- Help test Salesforce workflows, fields, and dashboards during UAT (user acceptance testing)
- Monitor and maintain CRM data hygiene (duplicate detection, field validation, etc.)
- Assist in documenting standard operating procedures (SOPs) and training guides
Tools & Tech Stack Support
- Maintain and support day-to-day functionality of sales tools (e.g., Salesforce, CPQ tools, Calculators, etc.)
- Track tool usage and adoption metrics to inform process or training improvements
- Assist with evaluating and onboarding new tools to support sales prospecting, quoting, and reporting
Salesforce Launch Support
- Assist with data preparation and cleansing for the Salesforce implementation
- Help document current and future-state sales processes
- Support the rollout of Sales Cloud to the sales team, including training logistics and user onboarding
- Provide first-level user support and help triage CRM issues or questions
Cross-Functional Collaboration
- Liaise with Marketing, Finance, Product, and Operations to support pricing, promotions, lead conversion, and supply/demand planning
- Provide support for strategic initiatives, including product launches and channel expansion
Your Profile
Education:
- Bachelor's degree in Business, Marketing, Information Systems, or a related field
- Strong attention to detail and interest in analytics, sales processes, and sales tools.
- Proficiency in Excel
- Ability to learn quickly and manage multiple tasks in a dynamic environment
- Excellent communication skills — written, verbal, and interpersonal
Preferred (not required):
- Exposure to Salesforce (e.g., through coursework, internships, Trailhead, or certifications)
- Familiarity with B2B sales processes or distributor-based business models
- Interest in career growth toward Sales Analytics or Revenue Operations
Nearest Major Market: Raleigh
Nearest Secondary Market: Rocky Mount