Junior HR Analyst - Onboarding to Offboarding

Role Summary

In this position you will be responsible for providing HR Support, resolving complex inquiries, and ensuring accurate and timely resolution of cases.

Main Tasks

• By leveraging their specialized knowledge and skills, maintaining a comprehensive knowledge base, and actively contributing to internal projects.
• Contribute to the overall effectiveness and efficiency of HR operations and enhance the employee experience within the organization.
• Provide support to answer Tier 2 questions and resolve/administrates cases from employees, managers and retirees on all HR products and processes.
• Manage the information related with onboarding, internal transfers, and off boarding processes, as well as general employment.
• Professional training (requirements, training programs and selection processes).
• Administrates inquiries according to area of responsibility and scope.

Your Profile

• 2 years of experiences in HR Services.
• Extensive knowledge in Human Resources matters (payroll, labor law, social security, compensation, and benefits).
• Strong customer service focus with high level communication skills.
• Advanced level of English.

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