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Are you looking for a new challenge? Our job vacancies include many opportunities for a new career and prospects for promotion and development. Discover the opportunities available to you at MANN+HUMMEL.

Are you looking for a job or an apprenticeship? Or would you like to deepen the knowledge gained in your studies with an internship? Are you a graduate looking for a promising start to your career? Or an experienced professional looking for a new challenge? Independent of the area in which you would like to build your career – you will find a suitable job offer here. We are looking forward to your application.

Front Office

Location: 

Queretaro, MX, CP.76220

Date:  Sep 17, 2026
Posting Date:  Thu, 17 09 2026
Job Area:  Human Resources
Job Level:  Experienced

We’re Hiring | Front Office – Human Resources

Are you passionate about people, customer service, and Human Resources? Do you enjoy solving problems and creating a positive employee experience?

We are looking for a Front Office professional to become a key point of contact for our employees, providing direct HR support and delivering an excellent service experience.

What will you do?

  • Provide direct support to employees regarding HR-related question
  • Manage and follow up on employee service tickets, ensuring SLA compliance
  •  Support employees with benefits, payments, vacations, account access, and general HR inquiries
  • Provide professional support in challenging customer-service situations
    Identify opportunities to improve and innovate HR processes
    Work closely with HR processes and practices coming from the U.S., with the opportunity to adapt and improve them locally

 

What are we looking for?

  • Bachelor’s degree in Business Administration or a related field
    Advanced English
    Experience with HR systems, Microsoft Office, and Excel
    Excellent communication skills
    Strong customer-service mindset
    Proactive, solution-oriented, and comfortable proposing improvements
    Ability to remain professional and composed when handling difficult situations or dissatisfied internal customers

Skills

HR Process Knowledge
Continuous Improvement
Data Analysis
HR Administration
Customer Focus
Cross-Functional Understanding
Document Control
HRIS
Knowledge Management
Employee Lifecycle Management

Apply now »