Sales Manager

Role Summary

The Sales Manager will play a critical role in driving revenue growth and fostering strong customer relationships within the Australian filtration market. Reporting to the National Sales Manager, the incumbent will manage activities across key market segments, including distributors, wholesalers, fleet owners, OEMs, OES, and customers in Off-Highway & Industrial (OHI), Trucks/Heavy-Duty (HD), Private Label, and Passenger Cars (PC) segments. This role involves developing strategic accounts, identifying new business opportunities, and delivering high-quality, innovative solutions tailored to customer needs. By leveraging market insights and collaboration with internal teams, the Sales Manager will contribute to the company's growth objectives and competitive positioning.

Main Tasks

• Customer Relationship Management:

• Develop and maintain long-term relationships with key customers and stakeholders.
• Conduct regular customer visits to provide consultative sales support and identify business opportunities.
• Support customers in growth strategies, marketing programs, and portfolio management to enhance competitiveness.
• Handle customer inquiries, complaints, and product returns professionally and promptly.

• Product Knowledge and Research:

• Develop in-depth product knowledge to provide technical support and answer customer questions.
• Stay updated on industry trends, competitor activities, and market developments for informed decision-making.
• Collaborate with internal teams to share insights and enhance customer education.

• Sales and Business Development:

• Identify and secure new business opportunities through prospecting, cold calling, and networking.
• Negotiate pricing and terms in alignment with company policies and market conditions.
• Drive revenue growth by managing key accounts and participating in industry events.

• Market Analysis and Reporting:

• Monitor sales metrics like turnover, forecasting, and overdues.
• Analyze market trends and competitor activities to ensure competitive positioning.
• Provide accurate sales forecasts and collaborate with logistics to align supply with demand.
• Submit reports on customer visits, sales activities, and market trends, using data visualization tools.

• Collaboration and Coordination:

• Work with internal teams, including Marketing, Product Management, and Logistics, to meet customer expectations.
• Act as the primary liaison between customers and MANN+HUMMEL to ensure smooth communication.
• Oversee sales support activities like order processing, invoicing, credit collections, and customer service.

• Compliance and Safety:

• Ensure activities comply with company policies, legal requirements, and standards.
• Promote and adhere to health and safety policies during all customer and on-site interactions.

Your Profile

• Bachelor’s degree in Business Administration, Engineering, or a related field is preferred but not mandatory.
• 5+ years of experience in sales; experience in the industrial filtration or distribution sectors is highly desirable.
• A proactive and entrepreneurial "hunter" mindset with a strong focus on identifying and securing new business opportunities.
• Demonstrated ability to influence and manage diverse stakeholders, including distributors and OEMs, within a competitive and geographically expansive market.
• Strong business acumen, customer orientation, and ability to work effectively under pressure.
• Excellent communication, negotiation, and conflict management skills.
• Proficiency in MS Office, SAP Sales tools, and CRM systems such as Salesforce; experience with data visualization tools (e.g., Power BI, Tableau) is an advantage.
• Ability to analyze market trends, competitor information, and customer data to present actionable insights.
• Proven success in balancing strategic account development with operational execution.