Sales Manager

Role Summary

The job incumbent, as main contact to customers, manages the activities of multiple customer accounts within MHAU and a defined specific market segment. Among these are the strategic development of key accounts, the management of all commercial issues, and the ensurance that the customer receives high quality service and products while presenting negotiating terms of sales.

Main Tasks

• Manage the day-to-day sales activities for a group of customers to maintain long-term relationships with them.
  ▪Identify sales opportunities and implement the defined sales commercial policy and strategies for the specific key account or customers to achieve M+H revenue targets and service goals.
  ▪Negotiate sales prices and conditions with the key account based market situation in line with the Pricing strategy.
  ▪Participate in customer discussions for products and prepare customer offers, examine closely customer requirements as regards all technical aspects, time and budget.
  ▪Visit new and existing customers periodically, consult them on all market-relevant of M+H products, provide information on new products that could fit customers´ business needs, conduct product trainings/workshops, undertaking the role of consultant through analtyic tools, prepare presentations.
  ▪Monitoring the sales performance of customers such as Turnover, Forecasting and Receivables while receiving and giving feedback on critical issues, directing customers to achieve their goals.
  ▪Define, analyse and evaluate customer needs and technical feasibility of customer requirements as well as deadlines and costs in the quotation phase. Provide quotation to customers.
  ▪Support the key account or customers in the development of growth strategies, brand and portfolio strategies, marketing programs, etc. to ensure optimal market performance and competitiveness.
  ▪Consult the key account or customers on all market-relevant and technical aspects of products, provide information on new products and services that could fit into customer´s business needs, prepare presentations and reports
  ▪Oversee sales support activities such as sales administration, customer service, invoicing, and credit and collections to ensure that customer orders are processed, dispatched, invoiced, and paid accurately and on time.
  ▪Participate in industry fairs, customer fairs and exhibitions.
  ▪Providing monthly sales forecasts and making plans with the logistics team.
  ▪Report all customer visits and activities.
  ▪Forecast customer/market trends for forward planning and oversee competitors´ activities in the specific market to ensure Mann+Hummel competitiveness.
  ▪Initiate marketing customer events in collaboration with the Marketing/Product department.
  ▪Any additional projects/tasks from the management, as required
  ▪Work closely with Product Management, Marketing, Logistic and Business Development Teams to over-achieve customer and market expectations.
  ▪Serve as a liaison between customers and the Mann+Hummel departments as well as main point of service for customers.

Your Profile

▪University degree in Business Administration or equivalent field of education
▪4+ years of relevant work experience in sales, preferable with distribution
▪Business acumen, customer orientation, organization and coordination skills, self-initiative and ability to work under pressure
▪Leadership skills, conflict management, communication, negotiation skills
▪MS office skills
▪SAP Sales tools, Salesforce

We offer