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Program Manager

Location: 

Portage, US, 49002-8720

Date:  Aug 3, 2026
Posting Date: 
Job Area:  Operations
Job Level:  Managers

ROLE SUMMARY

This is a Hybrid position based at our location in Gastonia, NC. 

 

  • No Visa sponsorships are available for this position. 

 

The Program Manager will oversee and execute customer development projects, managing all commercial and program-related tasks. This role involves implementing business strategies, maintaining strong business relationships, leading internal teams, managing timelines, and overseeing customer interactions and assigned projects. 

JOB RESPONSIBILITIES

  • Provide ongoing support to customers for technical issues and ensure high-quality service, including order follow-ups, customer visits, cost/revenue analysis in collaboration with project controlling, and preparing and conducting customer presentations
  • Act as a liaison between customers and MANN+HUMMEL departments / production plants for assigned programs
  • Prepare and lead price negotiations for assigned projects in partnership with the sales team
  • Support customer projects from a technical and commercial perspective, ensuring adherence to budget and deadlines throughout the project lifecycle
  • Plan and coordinate all project activities in line with the MANN+HUMMEL development process (xSEP), ensuring compliance with quality specifications
  • Define project organization and lead a cross-functional project team
  • Conduct feasibility studies with the project team
  • Analyze project risks regarding profitability, timing, technical requirements, and environmental considerations
  • Plan project resources and budget, ensuring compliance with the project timeline and budget constraints
  • Define Quality Gates and detailed time planning for the project
  • Organize kick-off meetings, regular team meetings, and individual communication with stakeholders
  • Provide escalation support and necessary decision-making in the steering committee
  • Report on Quality Gates in the local steering committee according to the project plan
  • Present project updates to customers
  • Serve as the primary point of contact for customers regarding the assigned project
  • Regularly review project status, identify deviations from Quality Gates, and implement corrective actions
  • Continuously coordinate and follow up on open tasks with the project team 

REQUIREMENTS

Education:

  • Bachelor's degree in Engineering, Business Administration, or a related field, OR 5 years minimum related experience with no degree

Experience:

  • Minimum of 2 years of relevant program management business experience in the Automotive and/or Heavy-Duty (Off-Highway) industry 

Required Skills:

  • Strong customer orientation and project coordination abilities
  • Self-starter who works well independently
  • Must have excellent organizational communication skills
  • Ability to perform under pressure and manage conflicts effectively
  • Proficient in Microsoft Office, ERP systems, and other relevant project management tools

Preferred:

  • Experience in the filtration industry is a plus
  • SAP ERP experience
  • Working knowledge of MANN+HUMMEL products and customer business processes 

 

 

#LI - Hybrid

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