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Are you looking for a new challenge? Our job vacancies include many opportunities for a new career and prospects for promotion and development. Discover the opportunities available to you at MANN+HUMMEL.

Are you looking for a job or an apprenticeship? Or would you like to deepen the knowledge gained in your studies with an internship? Are you a graduate looking for a promising start to your career? Or an experienced professional looking for a new challenge? Independent of the area in which you would like to build your career – you will find a suitable job offer here. We are looking forward to your application.

IT Intern

Location: 

Portage, US, 49002-8720

Date:  Sep 9, 2025
Job Area:  Trainee Program
Job Level:  Students

Internship Expectations

Applicants must be legally authorized to work in the United States without the need for current or future sponsorship.

Location: This internship is based in-person at our Portage, Michigan facility.
Start: ASAP
Duration: 6-month minimum requirement (Internships can extend up to 12 to 24 months)
Hours per week: 
    - During School - 15 to 25 hours a week
    - During Breaks - 20 to 40 hours a week (note - this includes winter, spring and summer breaks)

Your Responsibility

− Serve as the first point of contact for internal employees seeking technical assistance, primarily through our ServiceNow ticketing system, phone, and walk-up requests.
− Perform remote and in-person troubleshooting to diagnose and resolve basic issues with hardware, software, and connectivity.
− Assist the IT team with the setup, configuration, and deployment of new user equipment (laptops, monitors, peripherals).
− Support user account management processes, including onboarding (new hires) and offboarding, within our core systems like Active Directory and Microsoft 365.
− Provide clear and effective communication to end-users, ensuring issues are resolved and tickets are updated promptly and accurately in ServiceNow.
− Contribute to IT projects and initiatives, providing an opportunity to learn about network, cloud, and security fundamentals.
− Help maintain and create documentation for support processes and solutions.

Educational Requirements

− Actively pursuing either an Associates or Bachelor's in Information Technology, Computer Science, or a related field. 

Skills

− A fundamental understanding of current Windows operating systems and Microsoft 365 applications.
− Basic knowledge of core IT concepts, including computer hardware, networking principles, and software installation.
− Exceptional customer service and communication skills, with the ability to explain technical concepts in simple terms.
− A proactive and positive attitude, with a strong willingness to learn and take direction.

Preferred

− Experience with a ticketing system is a plus; specific training on ServiceNow will be provided.


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