Customer Service - Specialist

Aplikuj teraz »

Data: 12 cze 2025

Lokalizacja: Gostyn, PL

Firma: Mann+Hummel GmbH

Role Summary

In charge of customer order And forecast, responsible for realization of deliveries to customers according to their demands and valid logistics guidelines.

Main Tasks

  • Maintenance of master data (e.g. material master, info records) 
  • Processing of customer orders and scheduling agreements 
  • EDI cockpit management 
  • Analysing customer forecast and capacities 
  • Confirmation of delivery terms, clarification of specific requests (changes of packaging, deviations in quantity and delivery terms) 
  • Communication with customers 
  • Advising of transports and special freights 
  • Supporting the preparation of delivery documents 
  • Control of delivered parts (DN, transports, invoices) 
  • Support to solve logistics claims 
  • Working on customer portals 
  • Dispute management 
  • Control new project SOP and EC/EOP management to avoid obsoletes 
  • Performing other tasks according to the direct supervisor  
  • Ensures compliance with audits like MMOG or norms ISO 14001 and  IATF 16949 Q principles at their workplace. 
  • Full fills procedures, instructions, orders and environmental laws and all generally applicable legal regulations. 

Your Profile

We offer