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Microsoft 365 Copilot Solutions Engineer

Location: 

Brno, CZ, 67521

Date:  Mar 17, 2022
Posting Date:  Wed, 04 03 2026
Job Area:  Information Technology
Job Level:  Experienced

About the Role:

Join MANN+HUMMEL’s 3rd level IT support team and help shape practical, user‑focused AI solutions inside the Microsoft 365 ecosystem. In this role, you’ll build and refine Copilot and automation use cases that make everyday work smoother and more intuitive for colleagues across the company. You’ll collaborate with Global IT Operations Team, Corporate IT and internal AI initiatives to ensure a well‑aligned and future‑ready Workplace AI environment. As part of a global company dedicated to cleaner mobility, cleaner air, and cleaner water, you’ll contribute to digital solutions used across MANN+HUMMEL’s worldwide operations.

Your Responsibilities:

  • Design, develop, and continuously improve AI‑driven capabilities in Microsoft 365 (Copilot, Copilot Studio as an agent builder, Power Platform), ensuring user adoption through clear enablement and best practices.
  • Act as a central touchpoint for Copilot roll‑out, including governance for premium Copilot licenses and support alignment during fast‑changing Microsoft releases.
  • Collaborate closely with 3rd level IT experts from Brno, corporate IT in Germany and Data Analytics Team for Internal AI Initiatives to coordinate platform usage.
  • Provide user and client support, helping employees understand how to use Copilot and M365 tools, creating best‑practice guidance, and enabling users to automate tasks independently without relying on higher‑level support.
  • Maintain strong governance of the M365 tenant, including identity and permission structures (Entra ID, app permissions, Conditional Access) and Copilot Studio governance, ensuring responsible and compliant use of AI services.
  • Coordinate operational support activities (incident, change, and problem management), interacting with 2nd‑ and 3rd‑level support teams when needed to stabilize services.
  • Participate in weekly meetings with leadership, contribute to documentation and governance standards, and support AI alignment across teams; occasional travel to Germany may be required once or twice per year, with onboarding potentially on‑site.

Skills

Your profile:

  • Education: Degree in IT, Computer Science, or a related technical field, or equivalent experience working with Microsoft 365 technologies.
  • Experience: Minimum 3 years of hands‑on experience with Microsoft 365 administration; at least 2 years working with Power Platform; experience with Copilot or practical exposure to other LLM‑based solutions is a strong advantage.
  • Required Skills: Proficiency in Microsoft 365 administration; solid knowledge of Microsoft Entra ID; PowerShell scripting skills; understanding of how large language models work (tokens, context, prompting); experience with Microsoft Graph API is an advantage.
  • Languages: English at B2 level or higher.
  • Competencies: Analytical and conceptual thinking; fast learner with an interest in new AI technologies; passion for automation and scalable solutions; independent working style combined with strong cross‑team collaboration; reliability, ownership, and a governance‑driven mindset.

We offer in return:

  • Work that is meaningful and has a real, positive impact on the sustainability of the planet through products we develop and manufacture
  • Attractive salary starting from 75 000 CZK based on your experience plus yearly bonus
  • 6 weeks of vacation
  • 13 200 CZK net per year for Cafeteria
  • Meal vouchers of 150 CZK/months (Brno) or canteen (Nová Ves)
  • Pension Insurance contribution 2,6 %
  • Other interesting benefits (up to 4.750 CZK per year as contribution for public transportation in Brno, etc.)
  • Pleasant working environment: coffee and a wide range of tea, relax room / work out zone
  • Healthy company culture – we employ smart people who are responsible, trustworthy and make use of our support to do their job well
  • A real opportunity for career growth and possibility to learn from experienced colleagues
  • Internal and external trainings, LinkedIn Learning

Are you interested in this opportunity?
Please send us your current CV as soon as possible. We would also welcome a few words about what resonates with you in this job opportunity.

We will carefully review every CV. If it meets the specified requirements, we will contact you by phone to discuss further details. Otherwise, you will receive a written notification from us.

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