Knowledge Base Expert

YOUR RESPONSIBILITIES:

• Maintain, develop and centralize our Hire to Retire Knowledge Base  
• Create and establish processes and tools related specifically to developing the knowledge base within the organization
• Ensure knowledge remains relevant, up to date, high quality and findable
• Support of process transitions and stabilization, document all new processes and make it accessible to H2R teams
• Identify documentation gaps
• Drive knowledge sharing and continuous improvement within process standardization and optimization
• Support of Global Process Expert and Subject Matter Experts within standardization, simplification, automation and efficiency gains in relation to relevant Hire to Retire services
• Examine operational policies and processes and make recommendations for improvements to particular process steps
• Create process models in MS Visio

YOUR PROFILE:

• Education: High school/University degree (Business Administration/ HR or similar degree preferred)
• Experience: 3+ years previous experience on similar position, ideally with HR background 
• Required Skills: MS Office skills (Excel, Visio, Project, Power Point) Experience with automating and re-engineering operational processes
• Languages: Very good spoken and written English (B2+ Level)
• Competencies: Highly motivated and dynamic personality with proactive approach, excellent verbal and written communication skills, ability to work independently and focus on results, creativity