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Are you looking for a new challenge? Our job vacancies include many opportunities for a new career and prospects for promotion and development. Discover the opportunities available to you at MANN+HUMMEL.

Are you looking for a job or an apprenticeship? Or would you like to deepen the knowledge gained in your studies with an internship? Are you a graduate looking for a promising start to your career? Or an experienced professional looking for a new challenge? Independent of the area in which you would like to build your career – you will find a suitable job offer here. We are looking forward to your application.

Specialist - OM & CS (Spanish)

Location: 

Bengaluru, IN, 560022

Date:  Nov 13, 2025
Posting Date:  2025-11-13 12:02:49.0
Job Area:  Controlling & Finance
Job Level:  Experienced

Main Tasks

Operational Duties:

  • Receives and processes complex customer orders, inquiries and/or complaints
  • covering items or products ordered. Maintains an ongoing relationship with customers and sales staff.
  • Uses knowledge of products, product availability, sales
  • territories, and individual customers to provide a key communications link to the customer.
  • Exercises judgment and discretion, and functions independently within authorized limits.
  • Typically requires analysis, judgment, and sensitivity to customer needs.

 

Main Accountabilities of Order Management

  • Manage customer portals
  • Create delivery note
  • Validation price agreement
  • Monitoring EDI Orders
  • Confirmation order details
  • Manual order entry
  • Manage order exceptions
  • Send order confirmation
  • Manage return
  • Customer order delivery tracking
  • Issue credit note
  • Price dispute management

 

Customer Care

  • Answer customer questions regarding technical issues
  • Forward customer request to product management
  • Forward complex topics, dispute cases, technical support to respective responsible function
  • Analyses internal request

Your Profile

Your Profile

  • Education/university degree in business administration, sales, commerce or any other relevant field.
  • Spanish language proficiency is mandatory. 
  • 0 to 2 years of experience in Order to Cash/Account Receivables/ Credits and Collections/Order management / Customer service domain.
  • SAP Financials (FICO- Mandatory and SD- added advantage) and MS Office (excel, PowerPoint, word..)
  • Overall overview or working experience in controlling, reporting or data analysis will be an added advantage
  • Experienced in Shared Service Centre environment (ticketing tool, SLA KPIs)
  • Flexibility with shift timing for self and experience in 24x5 shift model.
  • Service oriented mindset - Proven ability to develop new ideas and creative solutions

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