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Are you looking for a new challenge? Our job vacancies include many opportunities for a new career and prospects for promotion and development. Discover the opportunities available to you at MANN+HUMMEL.

Are you looking for a job or an apprenticeship? Or would you like to deepen the knowledge gained in your studies with an internship? Are you a graduate looking for a promising start to your career? Or an experienced professional looking for a new challenge? Independent of the area in which you would like to build your career – you will find a suitable job offer here. We are looking forward to your application.

Specialist - OM & CS

Location: 

Bangalore, IN, 560058

Date:  Feb 14, 2025
Job Area:  Operations
Job Level:  Experienced

Role Summary

  • Transaction processing – Order Management team in MANN+HUMMEL  shared service centre in India.

Main Tasks

Operational Duties:

 

  • Receives and processes complex customer orders, inquiries and/or complaints
  • covering items or products ordered. Maintains an ongoing relationship with customers and sales staff.
  • Uses knowledge of products, product availability, sales
  • territories, and individual customers to provide a key communications link to the customer.
  • Exercises judgment and discretion, and functions independently within authorized limits.
  • Typically requires analysis, judgment, and sensitivity to customer needs.

Your Profile

  • Education/university degree in business administration, sales, commerce or any other relevant field.
  • 0 to 3 years of experience in Order to Cash/Account Receivables/ Credits and Collections/Order management / Customer service domain.
  • SAP Financials (FICO- Mandatory and SD- added advantage) and MS Office (excel, Powerpoint, word, visio..)
  • Overall overview or working experience in controlling, reporting or data analysis will be an added advantage
  • Experienced in Shared Service Centre environment (ticketing tool, SLA KPIs)
  • Flexibility with shift timining for self and experience in 24x5 shift model.
  • Service oriented mindset - Proven ability to develop new ideas and creative solutions

We offer

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