Manager - Cloud Ops & Server

Main Tasks

Leadership & Team Management

• Lead and mentor CloudOps engineers, server administrators, and platform engineers
• Build competency development plans aligned to modern cloud and DevSecOps skills.
• Foster a culture of collaboration, innovation, accountability, and continuous learning.
• Drive performance evaluations, workload planning, and resource allocation.

CloudOps & Server Infrastructure Management

• Oversee operations of on-premises and cloud infrastructure across Windows, Linux, virtualization platforms (VMware/Hyper‑V), and containerized workloads.
• Manage identity, core infrastructure services (AD, DNS, DHCP), and hybrid integrations.
• Ensure patching, compliance, hardening, vulnerability remediation, and baseline security standards across all assets.
• Ensure end-to-end observability using cloud-native and enterprise monitoring tools.

Multicloud Engineering & Migration Support

• Lead and support cloud migration activities to Azure, AWS, or GCP.
• Implement and govern Azure Landing Zones, subscription governance, RBAC, cost controls, and resource consistency.
• Ensure adoption of Infrastructure as Code using Terraform.
• Drive reusable IaC module creation, policy-as-code, and automated deployments.
• Oversee network, identity, security, and platform readiness for cloud-hosted workloads.

DevSecOps & Automation

• Work with DevSecOps teams to improve CI/CD pipelines, security scanning, governance, and automation.
• Ensure integration of security controls, vulnerability scanning, and secrets management.
• Promote shift-left practices and automation first mindset.
• Develop operational runbooks, automation scripts, and GitOps workflows.

Operations Excellence & Incident/Problem/Change Management

• Serve as the point of contact for major incidents related to cloud and server operations.
• Closely coordinate with Process teams for: Change Management (impact assessment, scheduling, risk mitigation) & Problem Management (root cause analysis and permanent fixes)
• Drive operational efficiency through automation, elimination of manual tasks, and standardization.
• Ensure SLA, KPI, and audit compliance across all domains.

Security, Governance & Compliance

• Act as SPOC for vulnerability remediation in Cloud & Server domains.
• Drive compliance with InfoSec standards, Zero Trust principles, and regulatory frameworks.
• Collaborate with security and governance teams on assessments and audits.

Stakeholder Management

• Collaborate with internal departments, global IT teams, and external partners.
• Conduct service review meetings and track operational improvements.
• Present performance reports, cost dashboards, migration progress, and risk assessments.

Cost Optimization & Value Initiatives

• Own and manage the cost center for operations team.
• Identify and propose cost-saving and efficiency‑driven initiatives (optimization of idle resources, automation-driven time savings).
• Track cost center budgets and provide accurate forecasting & provide financial forecasts and reports to senior leadership.
• Recommend architecture and resource right‑sizing for optimized cloud consumption.

Skills

Experience

• Bachelor’s degree in computer science, Information Technology, or related field.
• 12–20 years of IT Infrastructure experience with at least 5+ years in leadership roles.
• Strong background in server operations (Windows/Linux), virtualization, hybrid infrastructure.
• Proven experience managing Azure, AWS, or GCP environments at enterprise scale.
• Hands-on experience with Terraform IaC
• Experience supporting cloud migrations and modernization programs.
• Familiarity with DevSecOps toolchains.
• Strong communication, stakeholder management, and leadership
• Analytical thinking and decision-making
• Ability to manage cross-functional teams and global collaborations
• Strategic thinking with a focus on efficiency and scalability